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Common questions
How do I start using RESISTX?
There are two ways to start, and both give new subscribers 14 days free.
Choose a plan on the pricing page, create your account and start your free trial. Then download RESISTX and sign in with the same account. Your subscription is already there.
Download RESISTX from the App Store or Google Play, create your account and start your free trial in the app. Apple or Google bills you.
RESISTX runs on iPhone (iOS 16 or later, with an Apple Watch app) and Android (8.0 or later). For the steps, see Get started with RESISTX.
I didn't get my sign-in link
RESISTX signs you in with a link emailed to you, or with your Apple or Google account. If the link hasn't arrived after a couple of minutes, check your spam or promotions folder and make sure the address you entered is correct. Sign-in links expire after a short time, so if yours has expired, just request a new one from the sign-in screen.
Does RESISTX work without a connection?
Yes. RESISTX is offline-first: you can log workouts, search the on-device food database and record measurements with no signal. Your data syncs to your account the next time you're online, so you can train in a basement gym and it will catch up later.
How do I back up or export my data?
Your data is yours. Go to Settings → Privacy → Export your data to download everything you've logged as CSV files (one per kind of record) in a single zip that you can save or share anywhere.
Can I import my history from another app?
Yes. Settings → Import data brings in workout history from Hevy, Strong, FitNotes, Fitbod, Jefit and Alpha Progression via their CSV export. If you're stuck on an import, email us the exported file and we'll take a look.
Subscription, free trials and billing
RESISTX is one subscription, monthly or yearly, with everything included: training, food and body-composition logging, your full history, manual training programs, set recordings with on-device analysis and device sync, progress photos, data export, automatic calorie-target adjustment, AI food logging (photo, chat, label and recipe), AI training-program generation, bloodwork, DEXA and measurement-photo imports, custom charts, a combined timeline and Track layout editing, and read-only coach sharing. AI fair-use limits apply. You can subscribe on this website or in the app under Settings → Subscription. The terms differ a little depending on which one you use, because the seller differs.
You can bring in your training history, and DEXA and measurement-photo files, while you set up the app. Ongoing AI imports need an active subscription.
- Free trial: New subscribers get 14 days free, and nothing is charged until the trial ends. On this website you can cancel any time before it ends. In the App Store or Google Play, cancel before the deadline the store shows: the App Store needs at least 24 hours’ notice. The checkout page on this website, or the App Store or Google Play in the app, shows the price, renewal date and whether you are eligible before you confirm. One trial per customer.
- Who bills you: it depends where you bought. Subscriptions bought in the app are sold and billed by Apple or Google, so they are managed in the same place as any other app subscription. Subscriptions bought on this website are sold by us, Qorsi Pty Ltd trading as RESISTX, with card payments processed by Stripe. Apple and Google are not involved in a website purchase.
- Cancel or change a plan, bought in the app: in your device's Apple subscription settings or Google Play subscriptions, or via Settings → Subscription → Manage subscription in the app. Deleting the app does not cancel a subscription.
- Cancel or change a plan, bought on this website: use the customer portal linked in your confirmation email. A website subscription cannot be cancelled from your App Store or Google Play settings, because the purchase was not made there. Cancelling stops future renewals and you keep your subscription until the end of the period you have paid for. If you cannot find the email, contact us from the address on your account.
- After a subscription ends: your data stays yours. You keep reading your history and exporting it; logging new training, food and body data again needs an active subscription.
- Purchased but not unlocked? If you subscribed in the app, tap Restore purchases in Settings → Subscription. If you subscribed on this website, sign in to the app with the same account you used at checkout; Restore purchases only finds App Store and Google Play purchases. See Unlock the app after subscribing on the website. If that doesn't fix it, email us from the address on your account and we'll sort it out.
- Refunds, bought in the app: If you subscribed through the App Store or Google Play, refunds are handled by Apple or Google under their policies. Request one via reportaproblem.apple.com or Google Play. Contact us if you need help with a request.
- Refunds, bought on this website: The free trial is your time to decide, so we don't offer refunds for change of mind once a paid period has started. This doesn't affect your rights under the Australian Consumer Law or any other law that applies to you. If something has gone wrong with a charge, email support@resistx.com. See the Terms for the full wording.
How do I delete my account?
You can delete your account and all associated data from inside the app, or by email if you no longer have the app installed. See Deleting your account for the steps and what happens to your data.
What do you do with my data?
Our Privacy Policy explains what we collect, why, and how to exercise your rights. Short version: your data is used to run the app for you, it isn't sold, and you can export or delete it at any time.
Is RESISTX medical advice?
No. RESISTX is a tracking tool. It records what you choose to log, including supplements and protocols, but it does not diagnose, prescribe or give dosing guidance. Talk to a qualified professional about anything health-related.
Browse guides
Getting started1 guide
Account and subscription3 guides
Training5 guides
Eat4 guides
Settings1 guide
Contact support
Email [email protected] for app, account, billing, or data questions. You can also use Settings → Send feedback in the app to attach a screenshot and device details.
What should I include in a bug report?
Tell us what you were trying to do, what happened instead, your device and OS version, and your RESISTX version from Settings → About. Add a screenshot or recording if you have one.
Bug reports and feature ideas are welcome by either route.