Manage or cancel your subscription
Where you manage your subscription depends on where you bought it: this website, the App Store or Google Play. In the app, Settings → Subscription shows your plan and opens the right place to manage it.
Bought on this website
Use the link in your receipt email to open the billing portal, where you can change plan, update your card or cancel. In RESISTX you can also go to Settings → Subscription → Manage subscription.
A website subscription cannot be cancelled from your App Store or Google Play settings, because it was not bought there.
Cancelling stops future renewals. You keep access until the end of the period you have paid for. To avoid any charge, cancel before your free trial ends.
The free trial is your time to decide, so we don't offer refunds for change of mind once a paid period has started. This doesn't affect your rights under the Australian Consumer Law or any other law that applies to you.
Bought through the App Store
On your iPhone, open Settings, tap your name, then Subscriptions, then RESISTX. Or in RESISTX, go to Settings → Subscription → Manage subscription.
From there you can change plan or cancel. Cancel at least 24 hours before the renewal date to avoid the next charge.
Apple handles refunds for App Store purchases under its policies. Request one at reportaproblem.apple.com.
Bought through Google Play
Open the Google Play Store app, tap your profile picture, then Payments & subscriptions, then Subscriptions, then RESISTX.
Google handles refunds for Google Play purchases under its policies. See Google Play refunds.
Deleting the app does not cancel
Deleting RESISTX, or deleting your RESISTX account, does not cancel a subscription. Cancel first, then see Deleting your account.
When a subscription ends
Your data stays yours. You can keep reading your history and exporting it. Logging new training, food and body data needs an active subscription.
Charged twice?
If you subscribed on the website and again in the app, cancel the one you do not want where you bought it. For a duplicate website charge, email support@resistx.com and we will sort it out. For a duplicate App Store or Google Play charge, ask Apple or Google.